11
Jan
Another great review for the Shrewsbury team keep up the good work. "Please sum up in a paragraph your thoughts about the company and any specific member of staff: We used both the rental and sales departments and found both helpful and friendly to work with. After a few years renting out a property, using the management services of Samuel Woods, we then followed this up by successfully completing the sale of the property."
11
Jan
Well done Shrewsbury team great reviews, so nice to be appreciated. Please sum up in a paragraph your thoughts about the company and any specific member of staff: Excellent company who kept in touch at all times. We can’t thank Tracey and Sue, in particular for their compassion in taking us through our first move in 40 years. Nothing was straightforward in this purchase but Tracey and Sue were fantastic and we are so happy to be living in the home we were determined to have. If we were to ever move (and we won’t ) we would come to Samuel Wood and I would recommend the firm to anyone who decided to move. "
11
Jan
Ludlow Team were busy in the run up to Christmas but still kept their customer service record at a high well done team. " Difficult to improve an already excellent service. Your staff are all friendly and polite and the sales information was quickly produced and was accurate Please sum up in a paragraph your thoughts about the company and any specific member of staff: Of most help to us was being able to speak to a member of staff, Andrew Cadwallader, who knew the segment of the market and was able to advise so that we drew a good price but still sold in a short time frame." "Please sum up in a paragraph your thoughts about the company and any specific member of staff: Very thoughtful and caring company. Those we dealt with were very polite and discreet" "I have no real comments to make about improving your service. I found all the staff, from Andrew down, to be very welcoming on the occasions I had to pop into the Ludlow branch. All staff kept me in the loop and given you were selling our property with a sitting tenant who unfortunately had to be moved on, I was impressed with the very professional way in which Andrew handled this sensitive situation." "Please sum up in a paragraph your thoughts about the company and any specific member of staff: Young man who showed us round was very personable and Mr Cadwallader was very obliging and helpful to my wife and me. He has also been a very useful source of contacts such as tradespeople. Well done."
10
Jan

3
Jan
The Art of Negotiation Part 3 Russell Griffin of Samuel Wood explains the all-important third phase in a property negotiation. Most, if not all, property negotiations run on similar lines. The first phase is the easy and fun bit. Both sides get to shout at each other, dig their heels in, complain how unreasonable the other side is being, bang the table and generally try to show who is boss – who is the alpha negotiator. But all good things come to an end and, if both parties want to go further, someone will have to get serious and make a positive move. This should come in the form of a reasonable proposal. If the other side is behaving they, while not necessarily agreeing, should make a reasonable counter proposal. This is constructive behaviour that shows goodwill and intent. The good negotiator can then get down to the real business of creating a deal between buyer and seller. Keen Brexit watchers will understand that is exactly where the European Union and the United Kingdom negotiations stand as we enter 2018. Both parties spent most of last year in an unseemly slanging match supported by ever more damaging leaks to the press. Then suddenly, at the eleventh hour, a proposal was made by one party and responded to encouragingly by the other. This was followed by another proposal that was received with an agreement of sorts. And so the negotiation inched forward and has entered its next phase which will no doubt be preceded by another, but perhaps less aggressive, slanging match. It is a bit like a property negotiation where, having established the sale price, there are still lots of details to agree upon such as fixtures and fittings, after-survey findings, moving dates, etc. Despite all the posturing both sides in the Brexit negotiations understand that they really should come to an agreement. The ramifications are too great if they don’t. And while property negotiations don’t have such national significance as Brexit they are still seriously important to the lives of families and individuals caught up in them. Property negotiating is a serious business with serious implications. You could negotiate your own deal. Or you could hire people whose job it is to get the best deal for you and are too long in the tooth to be swayed or affected by the antics and tactics of another party. Where do you find such a skilled negotiator? Just instruct a good estate agent.
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